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A supplier delivered goods that do not match our purchase order. Can we refuse payment?

A supplier delivered goods that do not match our purchase order. Can we refuse payment?

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Answers & Replies

2
Community Member
October 9, 2026

Do not simply stop payment without checking the contract. Review the specifications, inspection terms, delivery provisions and rights concerning rejection or cure.

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Community Member
October 9, 2026

Document the discrepancy immediately and notify the supplier in accordance with the contract. Your right to withhold payment may depend on the agreement and seriousness of the breach.

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