A contractor says our verbal agreement was changed during a phone call. How do we prove…
A contractor says our verbal agreement was changed during a phone call. How do we prove what was actually agreed?
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2Collect the original contract, emails, messages, meeting notes, call records where lawfully available, invoices and subsequent conduct. Courts may consider surrounding evidence when determining what the parties agreed.
Going forward, confirm important variations in writing. A short follow-up email recording the agreed change can prevent a larger dispute later.
